Chatbot Development
Your smartest team member — available 24/7, on WhatsApp, web, and Telegram.
We build intelligent AI chatbots that answer customer questions, qualify leads, handle support tickets, and escalate to humans when needed — on WhatsApp, your website, and Telegram.
Sound Familiar?
Your team is drowning in repetitive customer messages. The same 20 questions, asked 50 times a day. Support is slow, leads go cold waiting for a reply, and after 6pm there's nobody there.
That's exactly the problem Chatbot Development solves.
Our Approach
Knowledge Base Audit
We analyse your top 30 customer questions and map the ideal response for each — the foundation of your bot's knowledge.
Conversation Design
We design the conversation flows — welcome messages, question handling, escalation triggers, and fallbacks.
AI + RAG Build
For support bots, we use RAG (Retrieval-Augmented Generation) so the AI answers from your actual docs — not generic hallucinations.
Channel Deployment
We deploy across your chosen channels: WhatsApp (Meta Cloud API), website widget, Telegram. All with a unified admin view.
Tools & Tech Stack
Common Questions
A basic FAQ widget pattern-matches keywords. Our chatbots use large language models (GPT-4o or Claude) with your actual knowledge base — so they understand intent, handle follow-up questions, speak naturally, and escalate to your team with full context when they cannot help.
Yes. We build lead capture flows directly into the chatbot conversation — the bot asks qualifying questions, collects contact details, and saves everything to your CRM or Google Sheets. It can also send TidyCal/Calendly booking links at the right moment in the conversation.
Running costs depend on message volume. For a typical SME (500–2000 conversations/month), OpenAI or DeepSeek API costs are approximately ₹1,000–₹4,000/month. We help you choose the most cost-effective model without sacrificing quality.
Let's Solve Your Problem
Book a free 30-minute strategy call. We'll map out exactly how Chatbot Development can work for your business.