Terms of Service

These Terms of Service ("Terms") govern your use of the website ramrastech.com and services provided by RAMRAS Technologies ("we", "us", "our"). By accessing or using our website or engaging our services, you agree to these Terms.

1. Services

RAMRAS Technologies provides AI automation, workflow automation, chatbot development, LMS development, AWS cloud solutions, and web development services ("Services"). The specific scope, deliverables, timeline, and fees for each project are defined in a separate Statement of Work (SOW) or Service Agreement signed by both parties.

2. Use of This Website

You may use this website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website or its systems
• Transmit any unsolicited or unauthorized advertising or promotional material (spam)
• Introduce viruses, trojans, or other malicious code
• Scrape or data-mine the website without our written consent
• Impersonate any person or misrepresent your identity or affiliation

3. Intellectual Property

3.1 Our Content

All content on this website — including text, graphics, logos, icons, images, code, and design — is the property of RAMRAS Technologies and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3.2 Client Work Product

Upon full payment of all fees, RAMRAS Technologies transfers ownership of the custom deliverables specified in the SOW to the client. We retain the right to use the work in our portfolio (without disclosing confidential business information) unless otherwise agreed in writing.

3.3 Third-Party Tools

Work products may incorporate third-party software, libraries, or tools subject to their own licenses (e.g., n8n, CodeIgniter, TailwindCSS). The client is responsible for compliance with such licenses.

4. Payment Terms

Payment terms for projects are defined in the SOW. General terms:

• A non-refundable advance deposit is required before work commences (typically 30–50%)
• Milestone payments are due upon completion of defined deliverables
• Final payment is due before final handover of code and credentials
• Late payments (beyond 7 days of due date) may attract interest at 2% per month
• All prices are in Indian Rupees (INR) unless otherwise stated
• GST (18%) is applicable on all services as required by Indian law

5. Project Scope & Changes

Any changes to the agreed scope of work (additional features, revised requirements, extra revisions) will be quoted separately as a change order. Work on change orders begins only after written approval and payment of any additional advance.

6. Confidentiality

We treat all client business information as confidential. We will not disclose your proprietary information, business processes, or data to third parties except as necessary to deliver the agreed services or as required by law.

We may be asked to sign a mutual NDA for projects involving particularly sensitive information. Requests should be made before the project commences.

7. Warranties & Disclaimers

7.1 What We Warrant

We warrant that:

• Services will be performed professionally and in a workmanlike manner
• Deliverables will substantially conform to the agreed specifications
• We have the right to perform the services and grant the IP rights described

7.2 Disclaimers

This website and its content are provided "as is" without warranties of any kind. We do not warrant that the website will be error-free or uninterrupted. We do not guarantee specific business outcomes (revenue increases, lead generation results) from the services we provide — results depend on many factors outside our control.

8. Limitation of Liability

To the fullest extent permitted by law, RAMRAS Technologies shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of or inability to use our services

Our total liability for any claim arising from our services shall not exceed the total fees paid by you for the specific service giving rise to the claim in the 12 months preceding the claim.

9. Third-Party Services

Our services may involve integration with third-party platforms (WhatsApp, OpenAI, AWS, Razorpay, etc.). We are not responsible for the availability, terms, or pricing changes of third-party services. Any costs for third-party API usage, subscriptions, or infrastructure are the client's responsibility unless explicitly included in the SOW.

10. Termination

Either party may terminate a project engagement with 14 days' written notice. Upon termination:

• Work completed to date will be billed on a pro-rata basis
• The advance deposit is non-refundable
• Deliverables completed and paid for will be handed over; work-in-progress will be handed over at our discretion

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

13. Contact Us

For questions about these Terms, please contact:

• Email: legal@ramrastech.com
• Website: ramrastech.com/contact